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At Ovation & Dublin Officials (ridinghorsestyle.com), we respect the privacy of our elite equestrian community—competitive riders, trainers, and dedicated enthusiasts who trust us for premium performance apparel. This Privacy Policy explains how we collect, use, and protect your information with the same rigor we apply to our FEI-compliant competition gear.

1. Information We Collect

To serve our global clientele (excluding certain Asian and remote regions), we collect:

  • Order Information: Name, shipping address (including competition venues), payment details through our PCI DSS Level 1 certified system
  • Performance Preferences: Product selections (e.g., full-seat breeches vs. knee patch styles), competition event dates for urgent orders
  • Technical Data: IP address, browser type, and device information to optimize our checkout process
  • Communication Records: Correspondence regarding urgent competition orders sent to [email protected]

2. How We Use Your Information

Like our streamlined payment flow, we use data efficiently and purposefully:

  • Process transactions for competition jackets, shirts, and riding accessories
  • Expedite shipping for time-sensitive orders (when marked “URGENT”)
  • Improve product offerings based on rider preferences (e.g., demand for technical fabrics)
  • Prevent fraud with the same vigilance as our secure payment gateway
  • Respond to inquiries about FEI-compliant gear requirements

3. Data Sharing & Disclosure

We maintain the discretion expected by competitive riders:

  • Financial Institutions: Partnering only with Visa, MasterCard, JCB, and PayPal to process payments
  • Shipping Providers: Disclosing only necessary delivery information for global fulfillment
  • Legal Compliance: When required by international competition regulations or US law

We never sell rider data to third-party marketers.

4. Data Security & Storage

Your information receives protection comparable to our premium breeches:

  • PCI DSS Level 1 certified payment processing
  • Tokenized storage for registered members’ payment methods
  • US-based servers with enterprise-grade encryption
  • Regular security audits matching FEI equipment standards

5. Your Rights as an Equestrian Customer

You may:

  • Access or update your competition order history
  • Request deletion of non-essential data (excluding transaction records)
  • Opt-out of non-transactional communications
  • Withdraw consent for cookie tracking (see below)

Submit requests to [email protected] with “Privacy Request” in the subject.

6. Cookies & Tracking Technologies

We use these technologies with the precision of a dressage routine:

  • Essential Cookies: For cart functionality and secure checkout flow
  • Performance Cookies: To optimize loading speeds for riders browsing between training sessions
  • Preference Cookies: Remembering your breeches size selections

Manage preferences via your browser settings or our cookie consent banner.

7. Policy Updates

We’ll notify registered members of significant changes, just as we would announce updates to FEI competition guidelines.

Contact Our Privacy Steward

For questions about this policy or data practices:

Email: [email protected]
Postal: 61 Thomas Street, Dedham, MA 02026 USA

“Protecting your privacy with the same dedication we bring to equestrian excellence”
— The Ovation & Dublin Officials Team